Frequently Asked Questions (FAQ)

Got a question? Contact us at [email protected] any time!

Can you send “physical rewards” instead of discount codes? Particularly for subscription services.

We’re working on this feature and we’d love to talk to you to understand your needs. Contact us at [email protected].

Can you require a minimum number of referrals for a referrer to get a reward?

Yes, this is available on our Custom Plans. Contact us at [email protected] and we can discuss this with you.

Why does your automated account need Administrator access as a contributor?

Your Peach’s automated account needs contributor access to be able to generate discount codes and track referred sales. Unfortunately there is no other permission level in Squarespace that gives you access to discount codes. If Squarespace ever adds a new level of permissions or an API to interact with discount codes, we’ll definitely adopt it.

Can you override which pages referred visitors are sent to?

Yes! By default referred visitors go to the same page as the person who referred them, or the home page. We can change your configuration so that all visitors are sent to a specific page. Contact us at [email protected].

Can you configure which sharing channels are available to referrers?

Yes, contact us at [email protected] and we can set this up for you.

Can you apply reward discounts to existing subscribers?

No, unfortunately it’s not possible in the Squarespace platform to apply discount codes to pre-existing subscriptions.

Can you grant immediate rewards to referrers?

Yes, contact us at [email protected] and we can set this up for you.

Can I restrict which pages show my pop-up?

Yes! Contact us at [email protected].

Do you offer Squarespace affiliate programs?

We’re currently working on a solution for Squarespace affiliate programs. If you’d like this, contact us at [email protected] – we’d love to ask you a few questions to understand your needs.

Do you offer discounts for non-profit organizations?

Yes! Contact us at [email protected].